PRODUCT DETAILS

• Entirely handcrafted; precision bead weaving
• Micro-beads with both matte and lustrous finishes
• Bold graphic black and gold pattern
• Moving fringes for a dynamic, fluid effect
• Gold-tone metal hooks
• Lightweight for optimal all-day comfort

At Frygo's, we want every piece to bring you complete satisfaction. Our returns policy distinguishes between two types of products:

1. In-Stock Items (Jewellery & Ready-to-Wear Accessories) For all items that are not personalised or made to order (bracelets, necklaces, in-stock accessories):

• Right      of withdrawal: You have 14 days from receipt of your order to change your      mind.
• Conditions:      The item must be returned in its original condition, unworn and in its      original packaging.
• Return      costs: Return shipping costs are the responsibility of the client.
• Refund:      Once the item has been received and inspected, we will process your refund      to your original payment method within 7 to 10 business days.

2. Bespoke & Personalised Creations (Aprons, Hand-Embroidered Bags) In accordance with standard commercial practice for goods that are clearly personalised or made to specific order:

• No      right of return: As these pieces are created exclusively for you      (according to your measurements, colour choices or specific embroidery),      they are neither exchangeable nor refundable.
• Start      of production: Once the order has been confirmed and production has      commenced in our Genevan atelier, no cancellation can be accepted.

3. Guarantees & Defects Quality is at the heart of our approach. Should a piece (in-stock or bespoke) present a manufacturing defect despite our quality controls:

• Contact      us within 48 hours of receipt at [your email/contact].
• Attach      a photograph of the defect observed.
• In the      event of a confirmed defect, we will cover repair, exchange or full      refund, including return shipping costs.

Note: Slight variations inherent to handcraft work (thread nuances, irregularities in natural beads) are not considered defects, but marks of authenticity

At Frygo's, every piece is handled with particular care. The time required to receive your order depends on the nature of the creation selected:

1. Preparation & Delivery Times

• "Ready      to Shine" Pieces (In Stock): Jewellery and accessories already      completed in the atelier are dispatched within 2 to 3 business days.      Standard postal delivery times then apply (2 days within Switzerland).
• "Bespoke"      Creations (Aprons, Embroidered Bags, Special Orders): As Karima sews and      embroiders each piece entirely by hand according to your measurements, a      production lead time of 3 to 4 weeks is required prior to dispatch. This      time of patience is the guarantee of a unique piece, made exclusively for      you.

2. Rates & Free Shipping

• Within      Switzerland: Free shipping on purchases from CHF 150. For orders below      this threshold, Swiss Post rates apply according to weight.
• International      (Europe, Arab Countries, Africa & Rest of the World): Shipping costs      are the responsibility of the client. They are calculated automatically at      checkout based on destination and weight.
• Note:      Any customs duties or import taxes outside Switzerland remain the      responsibility of the recipient.

3. Geneva Collection (Free of Charge)

If you reside in or are visiting Geneva, you may select the "Geneva Centre Collection" option. This is an ideal opportunity to meet at the atelier and avoid shipping costs. We will arrange an appointment together as soon as your order is ready.

4. Tracking & Packaging

Every creation is dispatched in careful, protective packaging. A tracking number will be sent to you by email as soon as your parcel has been deposited at the Post Office.